Customer Stories

The best things about renovating are seeing a job well done, having created something new and special, and knowing that now someone loves their home! Have a look below at some comments from happy clients.

Nerim & Sarah D

I approached Marko because I was after an outdoor decking and entertainment area. Marko helped me by showing me different designs and making useful suggestions. The result was an awesome outdoor area which we have enjoyed having friends and family over for BBQ's. We were able to give Marko a rough idea of what we were looking for and trusted his advice and execution  

Michael Leigh

Smith & Sons Essendon recently finished renovating our townhouse in Brighton East and did a wonderful job. The project involved gutting and starting over in 3 bedrooms, 2 bathrooms, kitchen and a dining/living space. We're incredibly happy with the job and everything's come up even better than we'd imagined. Joe has been very helpful through every step of the way. We had a very clear vision of what we wanted with this renovation and from the time we first met Joe, we were very comfortable knowing he'd be able to bring it to fruition for us; and he has. Joe was able to take our ideas and provide some creative ones of his own which have taken our reno to another level and we couldn't be happier. Joe's been with us every step of the way, alleviating any concerns and always making himself available to explain every step of the process. We'd highly recommend using Smith & Sons and we'd have no hesitation using them for our next project.

Sasha & Susie O.

We decided to use Marko and his team as we have used them on previous renovations and extensions and their service has always been amazing. Trades have always been on time and projects have run smoothly. Whenever we had issues with design or change of ideas Marko would sit down with us and work through and brainstorm with us to achieve our end goals.

Katrina Wright
The whole process of dealing with Hayden from planning through to building was both enjoyable and hassle free.

After hearing so many horror stories from friends who have extended, we found it an absolute pleasure to deal with Hayden. Hayden and his associates had integrity, an ability to listen to what we wanted and to follow through on our wishes. Having a house with a heritage overlay, we wanted to make some modern changes but also retain the local significance of the age of the home.

Thanks to Hayden and the team, we now have a gorgeous new spacious home that we love.

Katrina
Jens & Marita Wachter

After Matt did a wonderful job completing a double storey extension to our Park Orchards residence back in 2009, it was clear that we would call upon him again to renovate our Donvale home.

We found Matt to be extremely professional with excellent communication & organisation skills. With his advice, he helped us to save money in some areas without compromising the end result. His tradesmen are reliable and respectful and completed an excellent job.

I would have no hesitations in recommending Matt to anyone wanting to build or renovate, in fact I have already and they were just as happy as we are.

Sally B

We approached Marko to do some minor works to our investment property, from the first meeting we had he gave us some good ideas on how we could maximise the limited space we had in the kitchen area. We worked with Marko and his team to ensure that the renovation would stick within our budgets but also provide a fresh new look to our investment property. 

Sean Guisen

Joe was fantastic to deal with. He provided a professional service, was down to earth, provided us advice and completed the renovation on time and within our budget. The quality of the renovation is excellent. Highly recommend!

Ben

I had a significant lounge room extension completed, along with the addition of a new deck. While the job initially appeared straightforward, there emerged a number of challenges surrounding incorporation of the new roof with the existing structure, particularly in relation to the location of drainage.

I was really happy with how Matt was able to problem solve the issue and come up with a workable solution, which also involved replacing more of the existing guttering than had originally been anticipated. The issue of finding terracotta bricks to match the existing structure was also handled really well and once completed, it was impossible to tell that replacement bricks had been used.

Lastly, I was impressed that cornice had been found to identically match the existing cornice in the lounge room. It was this attention to detail that left me really happy with the final outcome of the project, which was completed over a period of 3 months in line with the original quotation, despite the issues noted above. The work has significantly increased both the liveability of my property and its presentation.

Many thanks!

Leanne Stephensen

If I had one word to describe my recent home extension experience it would be “smooth.”  We always hear the horror stories of shonky builders and fly-by-night tradesmen.  This was the complete opposite.  I couldn’t believe how well coordinated all the trades were.  Everyone arrived on time, did what they had to do without fuss and cleaned up after themselves.  They didn’t destroy my rose garden (which was very close) and took all their rubble and some of mine away at the end.

Hayden was a pleasure to deal with and all the tradesmen I met were polite and cooperative.  All I had to do was make a few cups of tea and stay out of their way.  I’ve passed Hayden’s card onto my neighbour and a few workmates who have growing families.  If I ever needed to do it again I wouldn’t hesitate.

Michelle and Phil

Smith & Sons Doncaster renovated our 50 year old home, an original farm house from a medium sized home to a large home with four bedrooms plus study, multiple living areas and a four car garage. The renovation included internal and external works - inclusive of pool and decking areas. The team at Smith & Sons were amazing, reliable and extremely efficient with a good attention to detail. And the project finished ahead of schedule!  We would definitely recommend Matt and his team and renovate with them again!

Renee Hayes

I would like to thank Joe and his team for the amazing job they have done on my recent renovations! 
It has been a pleasure to deal with Joe and his team because they were friendly, professional, honest, always on time and ready to go. 
Joe helped us from start to finish, assisting us with design, products etc. 
It was such a relief not to have to worry as this was our first renovation. We did not know what to expect, but Joe kept us updated along the way. 
The finished product has exceeded out expectations. 
I would like to thank Joe and his team for making this a great first renovator's experience. I would not hesitate to recommend the team to anyone who is planning on undergoing a renovation. 

 

 

 

Duc

We used Matt Braby for our house renovations back in Dec 2012 to early 2013, after we had good reviews of their work from friends who had renovations done and we had seen first hand the quality of work done.

Matt provided us with a no frills, reasonable quote without hidden costs, along with honest advice about the best approach to our renovations.

The quality of construction was of high standard and timely fashion, and he provided us with good communications when delays we're unforeseeable.

We would certainly use Matt again for any future renovations.

Gavin

I can`t recommend these guys enough. Hayden and his team were professional from beginning to end. I even had some guys coming over on weekends to get some extra work completed. They were contracted to renovate the kitchen, new bathroom, 2 new ensuites, a new laundry and new tiles floor and wall tiles throughout! The time allowed was 3 months but the team managed to finish everything off in less than 2 months. Hayden was always available to let us know what was going on and nothing was too much trouble.
I don`t have any plans (just yet!) for any further renovations, but when I do I know excatly who to call. Thanks heaps!!

Kirsty Campbell

I wanted to pass some feedback and thank Joe from Essendon and his team. Joe and his team were very professional and were a delight to having in my house. They assisted in repairs after a flood and were very punctual and mindful of my young baby in terms of minimal noise and disruption. The job is fantastic and I appreciated Joe being onsite and ensuring a quality job at all times. Nothing was too much trouble and I appreciated suggestions he made to ensure a quality finish. I would not hesitate to use Joe and his team again so thank you for quality people as it is so hard to find good honest help when you are not from the industry!

Thank you,
Kirsty 

Chris and Megan Allen

After much research and having dealt with an architect who delayed us for 12 months, we decided to hire Smith & Sons Beaconsfield for the renovation and extension of our home (2nd storey addition and ground floor extension). When we met Hayden Loomes he was very personable, listened to our wants and needs and worked with us to tailor the quote to suit our specific budget. He referred us to a draftsperson whom we also met with and again we were pleased that he was conscious of our budget but also aimed to produce the most functional and attractive result. 

Hayden's trades arrive on time are professional and with ourselves and our two children still living in the home during the renovation, considerate and respectful. 

Hayden was always contactable and dealt with any concerns immediately. There were a few unforeseen items which naturally occurs when renovating our age home, however we were comfortable sorting through these with Hayden for a fair outcome. 

Our home was completed 2 months ahead of schedule to an excellent standard; we're so pleased we chose Smith & Sons Beaconsfield and would not hesitate to refer them to anyone in need of a quality reliable builder. 

Chris & Megan